Sweta Patel

Executive Mentor | That’s a Good Question | Bright Futures in Tech Workplaces

SWETA PATEL has an extensive background in leading technical product strategies, particularly in the realms of AI, hardware, and software. With over 20 years of experience, Patel  has been instrumental in developing and delivering large-scale conversational AI products for both Fortune 500 companies and startups. Notable products include ‘Erica’, a virtual assistant for Bank of America, and ‘Oracle Digital Assistant’, which showcase her expertise in cognitive computing and natural language understanding. Patel’s work has significantly impacted how organizations utilize AI to enhance customer experiences. By implementing advanced conversational AI systems, she has improved operational efficiencies and customer engagement across multiple industries. Her ongoing commitment to advancing AI technologies continues to drive innovation in product management, ensuring that user-centric solutions remain at the forefront of her strategies. Through her leadership, Patel aims to further explore the potential of AI in transforming business operations and enhancing user interactions with technology.